about system design
An organisation may need a new process, system or product to allow it to move ahead. Put the people involved at the centre of the system design process. Use systems thinking and robust design to identify the best all-round solution. Generate innovative concepts in partnership with the team's stakeholders. Identify what causes variation, and understand its impact. Model and analyse behaviour to improve design choices. Identify the robust optimal solution design. Verify its future performance in operation. Ensure that the real requirements and priorities have been met.